Rollback function
The Rollback function is a version history tool for messages created in the HTML editor. Every time you manually save your message, Flexmail stores a snapshot you can return to. Up to 10 previous versions are kept at any time.
Attention Rollback is only available for messages created with the HTML editor. The Email builder has undo/redo within a session only, with no persistent version history. The Wizard Template has no version history at all.
How to use Rollback
- Open your message in the HTML editor.
- Scroll to the bottom of the editor.
- Click the Rollback button.
- A list of up to 10 saved versions appears, each with a timestamp. Your current unsaved state is shown as "Concept".
- Click Preview next to any version to open a visual preview of it.
- If you want to restore that version, click Rollback. The editor switches to that version immediately.
How versions are managed
Flexmail keeps a maximum of 10 versions. When you save a new version and already have 10, the oldest one is removed. Restoring a previous version does not delete the newer versions immediately, they stay in the list until they are pushed out by subsequent saves.
Pro tips
Support tip Save manually after every significant change while working in the HTML editor. Each save creates a restore point. If you accidentally delete a section or overwrite content you wanted to keep, Rollback is your only recovery option.
- Save after each major section of edits, not just at the end. Granular restore points are more useful than a single rollback option.
- Before making a large structural change (like deleting a section or replacing a template), save first so you have a restore point to return to if something goes wrong.
Common mistakes to avoid
- Not saving regularly. Rollback only works if you've been saving. If you make a large change and don't save a checkpoint before it, there's nothing to roll back to.
- Assuming Rollback is available in the Email builder or Wizard Template. It isn't. If you need version history, use the HTML editor.
Next steps
- See "About the HTML editor" for a full overview of what the HTML editor supports.
- See "Create a message: HTML editor" for a complete walkthrough of creating a message in the HTML editor.