Create a SMS campaign
In Flexmail you can also send SMS campaigns, but they are not a standard feature in one of our subscriptions. For more information on adding this feature to your account, please contact our sales team.
To create a SMS campaign, click on Campaigns > Manage campaigns. Here you will be able to see all the campaigns you have created so far, ordered by category.
Click on Create new campaign button and select Create new SMS campaign from the drop-down menu.
In the first step of creating your campaign you will have to enter the name and category of your campaign and write the message you want to send. An SMS campaign costs SMS credits per contact. The maximum length of your message can be 402 symbols including special characters.
Depending on the length of your message, it will be sent as 1, 2 or 3 text messages and will cost the corresponding number of SMS credits:
- 140 symbols, including special characters - The message will be sent as 1 SMS text message and will cost 1 SMS credit per contact.
- 268 symbols, including special characters - The message will be sent as 2 SMS text messages and will cost 2 SMS credits per contact.
- 402 symbols, including special characters - The message will be sent as 3 SMS text messages and will cost 3 SMS credits per contact.
Attention Unlike email campaigns, there's no default unsubscribe link in your SMS campaigns. But by replying the word STOP your contacts can unsubscribe from our mobile service.Next, you will have to select which segments will receive your SMS campaign. You also have the option to to exclude certain segments by clicking on the Exclude button. Your campaign will not be sent to the contacts you have chosen to exclude. Click on Next to continue.
Warning Contacts must have a valid mobile number. Otherwise, the message will not be sent.
On the next page, you will find an overview of your SMS campaign. Make sure to verify that all the information is correct. Click on Next to continue.
- In the final step of creating your campaign you can choose to:
- Save the campaign
- Send the campaign now
You can also insert one or several email addresses where Flexmail will automatically send a confirmation email to when the campaign has been sent.
Attention Do not remove contacts before the campaign is completely finished and send. If you do so, the results in your report will not be accurate!