About the different question types
The question types are used to represent your questions and possible answers in the most suitable way. In Flexmail, you can choose between nine different question types for composing your survey.
Support tip
After you set up a question, you can click on the Preview button to get a better understanding of how they work.
Small text field
The contact can write a short answer.
Large text field
The contact can write a long answer. You can indicate the number of rows you wish to provide for the answer.
Multiple choice (max. 1 answer possible)
A multiple choice question in which you can add as many answers as you want, but the contacts can choose only one.
Multiple choice + small text field (max.1 answer possible)
A multiple choice question in which you can add as many answers as you want, but the contacts can choose only one or provide an alternative short answer in a text field.
Multiple choice + large text field (max.1 answer possible)
A multiple choice question in which you can add as many answers as you want, but the contacts can choose only one or provide an alternative long answer in a text field.
Multiple choice (1 or more answers possible)
A multiple choice question in which you can add as many answers as you want and the contacts can choose one or more of them.
Multiple choice + small text field (1 or more answers possible)
A multiple choice question in which you can add as many answers as you want, the contacts can choose one or more of them and/or provide an additional short answer in a text field.
Multiple choice + large text field (1 or more answers possible)
A multiple choice question in which you can add as many answers as you want, the contacts can choose one or more of them and/or provide an additional long answer in a text field.
Question matrix
If you have some questions that have the same answer, for example: I agree/I disagree/neutral, you can combine them in a question matrix. Arranged as a table, your questions will be placed vertically to the left, and your answers will be placed horizontally to the right at the top. There will be radio buttons corresponding to each question-answer, where the contacts can select an answer. You can choose whether one answer can be selected for multiple questions.
